Forum & Discord Server Rules
- No abusive language/swearing
- Please do not use forums for support. We need you to post a ticket on our support page as forums are not monitored for support
- No toxicity
- No racisim or sexisim
- No NSFW content
- Be respectful to everyone
- Use text channels appropriately
- Don't post the same thing in multiple channels
- Spamming anyone will get you a 12 hour mute
- Avoid discussing controversial topics such as Politics, Covid-19 etc. Should it come to it Mods & Admins can hand out mutes and/or bans depending on the severity and persistence of the user to prevent arguments or disagreements
REPORTING BUGS
- Please do not use channels here to report bugs as they will get buried in messages
- Reporting it on our ticket system will get be logged and will be looked at.
- Report with as much detail as possible
- Screenshots if possible
TO REPORT AN ISSUE
https://support.heronstudio.net/
Extended Rules
- Do NOT caps shout
- Do NOT Staff Ping unless in emergencies
- Do NOT Swear Maliciously at others
- Do NOT Politically challenge or discuss politics where possible
- Do NOT Mimic Others (profile clone)
- Do NOT DM developers or staff unless in emergencies
Think About Your Actions
- First offence: Warning
- Second Offence: Timeout 1 hour
- Third Offence: Timeout 2 days
- Forth Offence: BAN
Appeals & Reporting
- If you need to report any wrong doing that staff haven't seen, DM'ing staff is okay in this instance
- Appeals will be taken into consideration
- Appeals will be done based on offence and severity
Final Notes
- We may not follow the phases of offences if we deem the action to be severe enough. This is something that will disclosed upon the user being dealt with for whatever offence may occur.
